Notes
Slide Show
Outline
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Expert Knowledge Sharing

(Utilising Knowledge as a Commodity)
  • Scott Warnock
  • Andrew Smillie
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Knowledge Sharing Systems
  • Provide a way to gather specialist knowledge and make that knowledge easily accessible to many employees


  • Automates complex assessment tasks by applying business rules to conclude the most appropriate decision
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XpertRule
  • Development environment designed in the UK by Attar Software
  • 3rd Generation web enabled product
  • Used by major clients around the world
  • The Leading expert system on the market today


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XpertRule Benefits
  • Depicts business rules in graphical format
      • Easy to understand decision trees in business language
  • Rapid development and prototype generation
      • Significantly reduced development time over Visual Basic, C or Java
  • Easy maintenance should business rules change
      • Business rules can be changed / maintained by business users
  • Easy deployment
      • Automatic generation of web application (Microsoft or Java)
  • Provides consistent implementation of business rules


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Typical Uses of Xpertrule
  • Encapsulation & Deployment of knowledge to non-experts
  • Execution of complex assessment tasks
  • Provision of Consistent & Pro-active decision making
  • Risk assessment
  • Configuration validation
  • Helpdesk applications (Technical & Customer Support)
  • Outbound selling
  • Data collection & Validation



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Is it Knowledge Management ??
  • Xpertrule is not a Knowledge Management solution
  • Xpertrule guides people through a simple, step-by-step dialogue to answers which lie within a structured knowledge base
  • There is no searching for answers, users are delivered the right information on demand
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Example users
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Typical development & deployment
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